Delivery
Maiorana Group Srlu sends the ordered goods via the courier BRT, SDA, DHL.
The expected delivery times are 2/4 working days from order confirmation for Italy, 4/6 working days for EU countries. For the rest of the world the timing depends on the customs of the recipient country. However, on days of heavy traffic of orders received (start of sales, or holidays), this timing may be delayed. All shipments, in Italy and worldwide, are traceable where possible.
At the time of shipment, the customer will be provided with the name of the courier used and the tracking number, so that he can follow the progress of his shipment.
Shipping takes place on weekdays.
Shipping can be DDP or DDU, depending on the customer's nationality.
• DDP (Delivery Duty Paid) shipping is foreseen for EU countries: Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands , Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Hungary. In these countries, VAT/TVA is already calculated and included in the purchase price.
• DDU (Delivery Duty Unpaid) shipping is provided for non-EU countries. These countries are not subject to the payment of VAT/TVA on the purchase price, therefore the price indicated on the site is already considered tax free, while the customer is responsible for any local taxes, imports and/or customs clearance.
Shipping Costs:
• EU countries: (DDP) €30.00 Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Czech Republic, Slovakia, Slovenia, Spain, Sweden, Hungary. In these countries, VAT/TVA is already calculated and included in the purchase price. Shipping is free for orders over €300.00
• Non-EU European countries: Euro €50.00 + DDU: The price indicated on the site is already tax free, while the customer is responsible for any local taxes, imports and/or customs clearance. Shipping is free for orders over €500.00 We remind our new customers that your first order must necessarily receive verification from the bank that issued your credit card. Our bank will contact your bank to have your details confirmed before we can proceed with the shipment. This verification may cause a delay in the shipment of your first order. As soon as the payment is authorized (in case of payment by credit card) or as soon as the amount of the transfer is physically credited to our current account at our bank (in case of payment by bank transfer) and the items are available, the orders will be processed as quickly as possible.